All FAQs

Moorfields UAE provides specialist eye care across routine, surgical and complex conditions, including but not limited to laser vision correction, cataract surgery, retinal care, corneal care, glaucoma treatment, oculoplastic surgery and squint surgery. Care is delivered within an audited clinical system aligned with Moorfields London.

Moorfields UAE’s ophthalmologists hold recognised international qualifications and practise within high clinical standards supported by JCI and ACHSI accreditation.

Moorfields UAE provides specialist eye care for both adults and children, with dedicated adult and paediatric departments supported by specialised teams of optometrists, orthoptists, and ophthalmologists.

Moorfields UAE works with a wide range of insurance providers across the UAE. Patients are advised to confirm their coverage with their insurer or Moorfields, as coverage depends on the specific insurer and policy. The full list of accepted insurance providers is available here: https://moorfields.ae/insurance-provider/

Moorfields UAE is dual-accredited by Joint Commission International (JCI) and the Australian Council on Healthcare Standards International (ACHSI). These accreditations assess how care is delivered across the hospital, including patient safety, clinical governance and quality standards. The ACHSI Centre of Excellence designation requires all ophthalmology-specific quality parameters to be met without exception, reflecting a system-level standard applied across the institution.

Moorfields UAE provides specialist eye care within a structured clinical system designed for both routine and complex conditions. Care is delivered through coordinated assessments involving optometrists, orthoptists and ophthalmologists, with each stage informing the next to build a complete clinical picture. Clinical outcomes are audited on an ongoing basis, and patients are provided with a clear diagnosis and treatment plan before leaving their consultation.

Moorfields UAE audits clinical outcomes across its surgical categories and patient feedback on an ongoing basis. Success, complication and satisfaction rates are measured against recognised benchmarks and published as part of the hospital’s commitment to clinical transparency and quality. https://moorfields.ae/our-satisfaction-rates/

Moorfields UAE aims to ensure that patients leave their consultation with a clear understanding of their condition and the available options. The clinical team will explain the findings, what they mean, and any recommended next steps, so that you can make an informed decision about your care. Where required, further investigations or follow-up appointments will also be discussed.

As part of its comprehensive eye care offering, Moorfields Eye Hospital Dubai provides in-house pharmacy and optical services, helping patients complete key parts of their care under one roof. Prescribed medications can be dispensed on site, and optical services are available for glasses and contact lenses where required.

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