Abu Dhabi based UEMedical Group adopts Okadoc solution for appointment booking and telemedicine across eight facilities

Home / Press Releases / Abu Dhabi based UEMedical Group adopts Okadoc solution for appointment booking and telemedicine across eight facilities

Abu Dhabi, UAE – November 23, 2020: United Eastern Medical Services (UEMedical), a leading healthcare group in the UAE, joins the growing list of healthcare providers who have adopted Okadoc’s white label booking and telemedicine solution. In an effort to digitize its healthcare services, UEMedical Group has successfully implemented the Okadoc solution for two of subsidiaries in UAE – HealthPlus Network of Specialty Centers and Danat Al Emarat Hospital and Clinics.

The Okadoc solutions enables patients to book and manage their in-person or video consultation appointments with doctors at HealthPlus Centers and Danat Al Emarat hospital and clinics easily through their respective websites. Patients can view availability of doctors in real time, both on the hospital or clinic’s website as well as through the Okadoc app. Even those with prior bookings via the call center can manage their appointments online.

Majd Abu Zant, Chief Operating Officer at UEMedical Group, UEMedical Group, said, “The COVID-19 pandemic has changed the world in many ways, of which digitization is at the forefront, especially in the delivery of healthcare. At UEMedical Group, we have always adopted the latest technologies to provide the highest standard of care to our patients. With Okadoc’s solution implemented across two of our healthcare subsidiaries, we seek to enhance the patient’s healthcare journey, making it seamless and effortless.”

On benefits of Okadoc’s white-labelled solution, Mr. Abu Zant added, “The platform is directly and fully integrated into our existing hospitals information system, ensuring that we deliver top patient care without interruption. It also helps us with reduced no-shows and optimized bookings, which positively impact our operational efficiencies.”

Healthcare providers can easily embed and deploy Okadoc’s white label booking and telemedicine solution into their websites and mobile applications within a matter of a few hours. It then allows patients to view doctors’ availability in real time, book, reschedule, and cancel an appointment with a practitioner at the hospital. Once patient bookings are made, an automatically generated confirmation and booking reminder is sent to the patients enabling them to connect online to access the information they need easily and effectively. 

“We are excited to be partnering with UEMedical Group, marking our first tie-up with Abu based healthcare providers. Okadoc was founded with the aim of providing convenient and hassle-free access to healthcare. Our white label solution is an important evolution of our solutions to help healthcare providers digitise and optimize their patient care process, especially during the current pandemic when patients are reluctant to visit hospitals”, said Fodhil Benturquia, Founder & CEO, Okadoc.

Okadoc has successfully implemented its white label solution across the UAE’s prominent healthcare groups including the Emirates Hospital Group (EHG) and Medcare hospitals and clinics.

Okadoc’s cloud-based platform connects the patients with their physicians via text or video calls at mutually convenient times. Either party can share or send documents pertinent to the consultation session and send and receive payments without any delay. The system ensures that all transactions, whether financial or informational, shared between the two remains confidential and secured.

Okadoc’s telemedicine platform is TRA (Telecommunications Regulatory Authority) approved, using end-to-end encryption with the cloud data hosted in the UAE, and compliant with UAE regulations.